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Summer is the time for road trips
and short cuts, but taking shortcuts
can lead to mistakes- especially
when it comes to public relations.
In this issue, we are on the
front-lines trying to stop PR
offenders who make common mistakes
when trying to get their news
covered by the press. In order to
help all of these offenders, we have
compiled a list of pet-peeves,
mistakes, and just plain No-No’s
when it comes to getting your news
covered by reporters and editors. If
you can find your PR personality
below, it’s NOT a good thing. Let us
repeat: It’s not a good thing. Use
the suggested quick fixes to make
peace with your industry’s media
people.
The Generic E-mail Blaster
Offenders, you know who you are. You
blast e-mails with generic messages
to over 1,000 editors and reporters,
in hopes of generating media
coverage. Then you even call these
poor journalists (who, by the way
are on deadline) to see if they
received your generic e-mail. Shame
on you!
Quick Fix:
Send personalized e-mails to
a select list of contacts that you
have carefully researched and
identified, so that this information
gets into the correct hands. For
example, you wouldn’t send a press
release about mobile gaming to a
sports editor (this is a major
No-No).
The Shameless Self-Promoter
This offender mistakes PR for
advertising and shamelessly promotes
how great they are to editors and
reporters. The purpose of publicity
is to inform the public about
newsworthy happenings. Remember,
editors and reporters are thinking
from the perspective of what could
interest their audience, not how
great you are.
Quick Fix:
Think news. Media professionals
receive thousands of press releases
each week, so make it worth their
time by including new and
interesting angles or news-related
themes. For example, when most
people think of real estate, they
think of buildings. But one of our
clients put in 1,000 hours of
employee volunteer time at
non-profits across the city. Now
that is down right newsworthy!
The Harasser
The Harasser first calls to make
certain the reporter received their
press release. Then he/she e-mails
them to make sure they received
his/her press release, and just to
make sure they received his/her last
phone call and follow-up e-mail,
he/she calls again. STOP!
Quick Fix:
All these efforts are doing is
ensuring that your name is
blacklisted. Harassment only serves
to guarantee that your phone calls
never make it past the receptionist.
If they are interested, journalists
will call YOU. If you sent an e-mail
or phone call and two-weeks have
passed, of course you may want to
pick up the phone, but first ask the
reporter if they are busy, then just
politely remind them about the
contents of your press release and
inquire about the status. If at
first you don’t succeed, try and try
again (but have ideas ready).
The Thankless
(Fill-in the blank)
Good news! Your company just had a
huge media blitz, with coverage by
everyone from the Wall Street
Journal to your local news
station. You have been basking in
your PR glow for two-weeks now, but
you failed to personally thank those
journalists who took the time to
write about you. Tisk, tisk,
tisk.
Quick Fix:
Media coverage can range from a
three-line sentence mentioning your
company, to a three-minute broadcast
and beyond. However, all coverage
deserves thanks no matter how big or
small. Simply handwrite (preferably
not e-mail) a note to the journalist
who took the time to cover your
story. This will help cultivate a
positive relationship moving
forward.
The Pessimist
Maybe you had a bad relationship
with a past PR agency, or perhaps
you’ve been sending out press
releases and story ideas that have
gotten no pick-up from the media.
You’ve sworn off public relations,
and you feel that the annual
Christmas photo cards are enough to
get your company’s name circulated.
Quick Fix:
The worst thing you can do is give
up. PR is part art and part science
that develops over time. In other
words, it is a marathon, not a
sprint. Foster relationships with
media contacts and keep looking for
unique angles and newsworthy
happenings to promote. |